Home Lending Rules | National Library of Estonia

Home Lending Rules

We continue to lend books with contact-free pickup after the emergency situation. It is now also possible to order and return books via Omniva parcel machines.

There are two ways to order books:

  • via online catalogue ESTER

  • by contacting the library directly (on workdays from 10 a.m. to 5 p.m.) via e-mail info@nlib.ee or the chat on our website, or by calling 6307 100

Each reader may have up to 10 books or serials and 10 musical scores checked out from the library at a time.

Books can be received:

  • from the foyer of the library where books are on the tables based on the readers’ surnames and phone numbers. The foyer is open from Monday to Friday during 12 noon to 5 p.m. The waiting period is 2-3 hours. This is a contact-free pickup option;

  • from the Information Centre on the 5th floor;

  • from the Book Dispenser that is located next to the main entrance of the library. Books can be obtained 24/7. You only need an ID card or the library card. The waiting period is up to 2 days. If the books arrive at the dispenser, you will receive an e-mail. This is a contact-free pickup option;

  • via Omniva parcel machines all over Estonia.

NEW! Home lending via Omniva parcel machines

You can order to a parcel machine for home lending all books, serials and printed music with the status “AVAILABLE“ or “FOR USE IN LIBRARY”. Books that are ordered before and after 4 p.m. on the same day are packed in separate parcels and a separate fee will be charged for each parcel. A fee is charged for the parcel at the parcel machine upon collecting it.

The order will reach the parcel machine 3-4 days after placing the order. Orders will not be delivered to the parcel machine on Saturdays and Sundays. When your order is available for collecting from the parcel machine, you will receive an SMS. The parcel will be stored in the parcel machine for 7 days.

Before delivering the requested books to the parcel machine, the National Library of Estonia will check the books out in the user’s name.

Books can be returned:

  • to the return box in the foyer of the library;

  • to the reading rooms;

  • to the Book Dispenser that is located next to the main entrance of the library. Books can be returned 24/7. You only need an ID card or the library card;

  • via Omniva parcel machine.

Upon failure to return the borrowed item by due date, the Library shall send the user repeated reminders to return the item. When more than one year has passed from the due date, an electronic precept shall be issued to the user, requiring to return the item within one month or compensate for its value. See our Rules for Users of the National Library.

NEW! Return of books via Omniva parcel machines

You can return books without a charge when you return them to the National Library or to the Book Dispenser at the Library’s main entrance. When books are returned via Omniva parcel machine, you are charged a fee. Please choose the Tallinn Kristiine Centre parcel machine as the receiving parcel machine and National Library of Estonia as the recipient of the parcel. For the required contact phone number please enter 5683 3675.

For returning books, please go to any Omniva parcel machine, enter the required details and pay the delivery fee by bank card. The parcel machine prints out the address card, attach it to the parcel and scan the barcode. Put the parcel in the locker and touch the button “Confirm” on the screen.

After you have returned the books to the Omniva parcel machine, it will take 3-4 days before they reach the National Library. When the Library receives the books, they will be sent to quarantine for 5-7 days. The loans will be deleted from your user account no later than 10 days after they have been returned to the Omniva parcel machine.

When returning books via Omniva parcel machine, please send them in a bubble padded envelope.